Konica Minolta's FAQ

I have ordered a box kit. What will I receive?

Each kit contains 3 boxes (with prepaid return labels attached), liners, zip ties, and instruction sheet inside of a corrugate shipper.  The shippers are plain brown corrugate with no outside markings and measure 37.25” X 27.5” X 1.5”.

I ordered my box kit. How long before I receive it?
I ordered a gaylord kit. When will I receive it?
I have ordered a 10 piece gaylord kit. What will I receive?
I have ordered a 30 piece gaylord kit. What will I receive?
I have single labels. How do I use them?
How big are the boxes?
How big are the gaylords?
Can I get more than one box?
How many items fit into a box?
How many items fit into a gaylord?
What types of items can be recycled through the program?
Can I pass the boxes out other locations/buildings within my company?
Can you send supplies to a PO Box?
How do I get the boxes picked up?
How do I get gaylords picked up?
Do you accept other brands of cartridges?
Where is the label located on the box?
I was advised I have reached my limit for supplies. Why can't I order more?
Can I send returns to the program with a carrier other than UPS?
What happens to the cartridges when I return them for recycling?
Who is Close the Loop?
I have lost the liners. What should I do?
My box does not have a return label. How do I get a label to return my box?
I have questions that are not answered here.
How do I sign up for the recycling return program?
How do I know what program to sign up for?