Please note: The New Toshiba ecoSmart program is now available.

You will not be able to request boxes on this website any longer. Please see details for the new program below and refer to the sticker on your Toshiba machine to locate your reseller's contact information.

Do you have a Toshiba ecoStyle box with a FedEx label on the top flaps? Schedule a FedEx pick-up for your Toshiba ecoStyle box before February 28, 2019 by clicking here


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December 17, 2018

Attn: Important Changes to Toshiba’s MFP Toner Recycling Program

Dear valued Closed the Loop participant,

In addition to being a leader in document management and imaging, Toshiba has been widely recognized for its sustainable business practices including the toner recycling program run in conjunction with Close the Loop.

Toshiba’s commitment to the environment includes helping clients like you keep toner cartridges out of landfills where a typical cartridge can take up to 1,000 years to degrade.

 In 2019, we are making a few changes to our toner recycling efforts.

Beginning January 1st, the Close the Loop program will be replaced with a new Toshiba toner recycling program called ecoSmart.

With ecoSmart, Toshiba cartridges are processed and turned into useful building materials - staying out of landfills.

There are a few important differences between Close the Loop and ecoSmart, including: 

  1. ecoSmart recycling boxes will be ordered from your reseller not through the website for Close the Loop.
  2. ecoSmart will only accept Toshiba branded toner cartridges and not
    third-party items, including toner or inkjet cartridges.

Please note the following important dates:

  • January 1, 2019: From this date forward, all requests for ecoSmart Recycling boxes are placed with your reseller.
  • February 28, 2019 Last day to return Close the Loop recycling boxes for processing.  After this date, only ecoSmart boxes with Toshiba toner cartridges will be accepted for recycling.

Toshiba thanks you for your business and for helping us preserve our environment.